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CRM & automation
Not everything that is technically possible is also useful. But if we're talking about automating marketing processes, optimising customer relationships and growing sales as a result, we definitely want to be involved.
Retention strategy
It almost sounds too simple, but it really does work. With well-planned, tailor-made strategies for achieving customer loyalty, we can significantly reduce churns and clearly increase customer lifetime value.
Tech Stack: Analysis & Implementation
There's always a bit of fun to be had. But our techies have a real field day every time they are allowed to analyse the weak points of existing systems and implement optimal CRM & marketing automation software.
Lead sourcing modelling
As a B Corp agency, we are extra resource-conscious. That's probably why it's particularly important for us to identify the most effective channels for lead generation and in doing so set up a permanent pipeline for potential customers.
Tracking setup & integration
We are shameless stalkers. But of course only of the effectiveness of marketing campaigns. Using a smart tracking system, we track every movement and then use our findings to optimise lead generation and the nurturing processes.
Designing nurturing flows
We want to grasp their hand boldly and lovingly hold on to it. This is why we develop personalised customer journeys and automated email sequences that guide leads through the sales funnel and acquire them as customers long term.
Implementing Nurturing Flows
Run with us. Or flow. Whichever applies, we ensure that revenue-generating nurturing flows are implemented in the automation software thereby ensuring seamless and effective communication with potential customers.
Content & Campaign Development
No doing things by halves! We develop creative campaigns and attractive content such as blog articles, social media posts, emails, etc. in order to regularly address the target group and keep them engaged.
Reporting
Really important reports. These are the ones detailing the performance of the CRM & marketing automation activities. These help us to make data-based decisions to continuously optimise strategy and sales.